Mail Delivery Failure when sending email to piped email without opening ticket
Hi, We are using Kayako download version since several years, we are on version (4.61.0.4088). Two days ago, suddenly we stopped receiving any ticket from our customers when sending emails to our piped...
View ArticleExporting tickets to CSV or other system
Hi There We have been using Kayako successfully for a while now but with the update to the new version, our heavily customised version will loose its customisations so I need to move to a new tool. We...
View ArticleSingle Email Queue causing Critical error GETPROPERTY
Hello! Something went goofy 5 days ago in our support center. Out of nowhere, a single queue just plain refuses to work. I have 9 queues. 5 local ones connected to a local email server, and 4 remote...
View ArticleCanned responses greyed out
Canned responses in kayako desktop are working for an hour or two then grey out after and can't be used until the PC is restarted which is not ideal when in the middle of a chat. Anybody have any ideas...
View ArticleHow to find error details in the system
Hi masters, We use official python SDK(https://github.com/kayako/python-api-library) to post ticket for users. It works perfectly. However, when staff try to reply the ticket, it creates error....
View ArticleKayako running slow and unresponsive
Hello, Kayako has been running very slow for my company the past few weeks and sometimes is unresponsive. I wanted to know if theses errors could be the cause of the problem and what can be done to try...
View ArticleRunning existing site through SSL
I have a self hosted license. I have the chat embeded in a popup pn my site. My main site has an SSL certificate, kayako is on a different server and not running SSL. Can I simply install a certificate...
View ArticleErrors this morning when trying to run reports
Anyone have any help on what this error is and how to resolve? Could not connect. Unable to connect to MySQL 127.0.0.1 with User ID reporting and password entered. Unable to connect to MySQL 127.0.0.1...
View ArticleDifferent logos for each department?
Hello - I would like to add different logos for each department, as each department corresponds to a specific product, with it's own entity. When a user wants to create a ticket for department A, they...
View ArticleCan not create directory in tmp
Today I've made an upgrade to 4.71.2 Yesterday I did it once, but there was an 505 error, so I've decided to delete everything, and create a new clean install. Deleted everything, and upload every file...
View Articleesupport ticket logging
Good day Experts We have esupport 3 installed, and for some reason it is not creating tickets of all the mails being send to the system. When a mail is send it is in the mail inbox for a few seconds...
View ArticleWhat The In-Crowd Won't Tell You About body power help
There is a slight chance that Hyperion Male Formula Testosterone Booster is simply not going to take off. Other Hyperion Male Formula Testosterone Booster can be dealt with based on your Hyperion Male...
View ArticleHow To Find best health solution
More or less, there are no secrets with respect to Maximum Power Xl. It's not time to be all buddy buddy so we'll brainstorm on Maximum Power Xl together. I might need to increase my expenditures on...
View ArticleCanned responses greyed out
Canned responses in kayako desktop are working for an hour or two then grey out after and can't be used until the PC is restarted which is not ideal when in the middle of a chat. Anybody have any ideas...
View ArticleHow to find error details in the system
Hi masters, We use official python SDK(https://github.com/kayako/python-api-library) to post ticket for users. It works perfectly. However, when staff try to reply the ticket, it creates error....
View ArticleLife After best health solution
I won't be spooked by TestoNemax. Don't be fooled, TestoNemax is a lot of work. Here's how to prevent worrying as this touches on TestoNemax. I was surprised to find out the least significant things to...
View ArticleThe 2-Minute Rule for man power
A few days ago I was having a conversation with my secretary on the phone apropos to Activated XTND but maybe I should bite my lip. It was answered by Activated XTND. Activated XTND can lead to snap...
View ArticleWhat is Net Promoter Score (NPS) Survey?
What is Net Promoter Score (NPS) Survey? ----- Magento images not showing up in admin or in frontend Magento 2 events list Exception printing is disabled by default for security reasons... What is Net...
View ArticlePrivacy Policy on SubmitTicketForm
My SubmitTicketForm works as well. But now on submit it show error message like this : Privacy Policy Required How can I solve it. I do not know the field name for Privacy Policy. Any code examples? Suren
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