Ticket reverts to unassigned?
Hi All, We have been noticing that sometimes the ticket owner reverts to "Unassigned" and the type to "Issue" after they have been set. It seems like maybe it happens when someone else is looking at...
View ArticleSome tickets randomly Auto-Close directly from Open status
Hello, We have an issue in which the status of some tickets get automatically changed from Open to Closed without there being any rule set for this. I think this may be a bug as I've noticed this...
View ArticleRemoving empty lines in tickets
Hi, Is there a way to remove empty lines in tickets? We have some tickets that have multiple replies, and each time it's adding extra lines to the tickets. So you really have to scroll a lot to see the...
View ArticleSystem changes status of the ticket
Hi, Some times system changes ticket status automatically to answered. i got 2 or 3 tickets per week which closes just 1 minutes after opening the ticket and it audit log it shows system has done this....
View ArticleDB Table that shows agents online status
Morning Im looking to query the table that holds agent logged-in information. Does anyone know the name please? Ian
View ArticleMYSQL and Excel issue
Right - when i run the report in Kayako using KQL the figures are correct. When i run a pivot chart report in Excel over the MYSQL ODBC link (even after refreshing) the figures are out by about 2 or 3...
View ArticleForwarded emails not picked up by kayako
Curious case. We have a couple of customers that use an older mailbox - the emails in this box get forwarded to the mailbox that Kayako monitors and happily pulls emails from. Strangely enough, emails...
View ArticlePurging old data (tickets)
Hello all, Our company is facing an issue with very large kayako db size. Currently we have 200000+ tickets, and it's number growing rapidly, say 1500 per day. I tried to find an advice using email...
View ArticleMultiple Brands one desk
Hello, We have many brands (4-6) we currently have many different Kayako installs and want to push them all into one central solution for management, QA, etc. What is the best way to go about this?...
View ArticleEmail Issue
Hi guys. I'm needing some assistance, as I've been scratching my head at this like crazy. First off, I'm running version 4.68.1. When replying to a ticket in the staff interface, if I include more than...
View ArticleTicket Problem Category
So we are using Kayako for some time now. Latest is Case version. We needed to have ability to organize our tickets into Problem Categories (not departments) so we created custom filed for it. We do...
View ArticleCannot Update Templates - Just getting the "spinner" constantly
Hi, We are using version 4.62.0.4394 of Kayako and trying to modify a default template, when I try to save it I cann't and the spinner keeps on 'spinning' for ever. I will really appreciate if someone...
View Articlestream_set_timeout
Merhabalar Bu tür Hata alıyorum neden olabilir? Warning stream_set_timeout() has been disabled for security reasons (./__swift/thirdparty/SwiftMailer/classes/SwiftMailer/Transport/StreamBuffer.php:278)
View ArticleCan anyone offer help on how to iframe just the KB?
Hi, I have modified my header and footer templates to allow iframes with information supplied by Kayako support but can anyone help with what link I would need to use to iframe just the knowledgebase?...
View Article토토배팅방법((( sOs65,cOm )))스포츠토토분석 사설놀이터
토토배팅방법((( sOs65,cOm )))스포츠토토분석 사설놀이터 토토배팅방법((( sOs65,cOm )))스포츠토토분석 사설놀이터 토토배팅방법((( sOs65,cOm )))스포츠토토분석 사설놀이터 토토배팅방법((( sOs65,cOm )))스포츠토토분석 사설놀이터 토토배팅방법((( sOs65,cOm )))스포츠토토분석 사설놀이터 토토배팅방법(((...
View Article아시안카지노 ▲❶▼ BEL99。COM ▲❶▼ 아시안카지노
아시안카지노아시안카지노아시안카지노 ▲❶▼ BEL99。COM ▲❶▼ 아시안카지노아시안카지노아시안카지노 ▲❶▼ BEL99。COM ▲❶▼ 아시안카지노아시안카지노아시안카지노 ▲❶▼ BEL99。COM ▲❶▼ 아시안카지노아시안카지노아시안카지노 ▲❶▼ BEL99。COM ▲❶▼ 아시안카지노아시안카지노아시안카지노 ▲❶▼ BEL99。COM ▲❶▼...
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아시아카지노아시아카지노아시아카지노 ▲❸▼ BEL99。COM ▲❸▼ 아시아카지노아시아카지노아시아카지노 ▲❸▼ BEL99。COM ▲❸▼ 아시아카지노아시아카지노아시아카지노 ▲❸▼ BEL99。COM ▲❸▼ 아시아카지노아시아카지노아시아카지노 ▲❸▼ BEL99。COM ▲❸▼ 아시아카지노아시아카지노아시아카지노 ▲❸▼ BEL99。COM ▲❸▼...
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실시간카지노실시간카지노실시간카지노 ▲電▼ BEL99。COM ▲電▼ 실시간카지노실시간카지노실시간카지노 ▲電▼ BEL99。COM ▲電▼ 실시간카지노실시간카지노실시간카지노 ▲電▼ BEL99。COM ▲電▼ 실시간카지노실시간카지노실시간카지노 ▲電▼ BEL99。COM ▲電▼ 실시간카지노실시간카지노실시간카지노 ▲電▼ BEL99。COM ▲電▼...
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온라인카지노온라인카지노온라인카지노 ▲杰▼ BEL99。COM ▲杰▼ 온라인카지노온라인카지노온라인카지노 ▲杰▼ BEL99。COM ▲杰▼ 온라인카지노온라인카지노온라인카지노 ▲杰▼ BEL99。COM ▲杰▼ 온라인카지노온라인카지노온라인카지노 ▲杰▼ BEL99。COM ▲杰▼ 온라인카지노온라인카지노온라인카지노 ▲杰▼ BEL99。COM ▲杰▼...
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와와카지노와와카지노와와카지노 ▲尺▼ BEL99。COM ▲尺▼ 와와카지노와와카지노와와카지노 ▲尺▼ BEL99。COM ▲尺▼ 와와카지노와와카지노와와카지노 ▲尺▼ BEL99。COM ▲尺▼ 와와카지노와와카지노와와카지노 ▲尺▼ BEL99。COM ▲尺▼ 와와카지노와와카지노와와카지노 ▲尺▼ BEL99。COM ▲尺▼ 와와카지노와와카지노와와카지노 ▲尺▼ BEL99。COM...
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