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Kayako not working with only TLS 1.1 / 1.2

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Hello,

We routinely go through PCI and recently the server this was on was flagged for correction.
Running Ubuntu.
However the site will not work properly with the recommended changes and have to be reverted back to original.

This is what we were told from the PCI company.

Recommendation
Configure SSL/TLS servers to only use TLS 1.1 or TLS 1.2 if supported.
Configure SSL/TLS servers to only support cipher suites that do not use block ciphers. Apply patches if...

Kayako not working with only TLS 1.1 / 1.2

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