Hello Kayako Community
I have been having trouble for the last 2 weeks - and it has only just started.
When a user raises a ticket they have been receiving a 405 error. (note as of today it is now the user "friendly" error message). Kayako support have informed me it was timing out on the SMTP mail service. But... the users still received their email, and support team still received theirs.
Note - Now that users are getting the "friendly" error message, they no longer get the email - as of...
Office 365 SMTP error
I have been having trouble for the last 2 weeks - and it has only just started.
When a user raises a ticket they have been receiving a 405 error. (note as of today it is now the user "friendly" error message). Kayako support have informed me it was timing out on the SMTP mail service. But... the users still received their email, and support team still received theirs.
Note - Now that users are getting the "friendly" error message, they no longer get the email - as of...
Office 365 SMTP error
