This all the sudden popped up in the error log today and users are not seeing their assigned OPEN tickets regardless of the view they select when clicking "My Tickets"
Undefined index: dateline (C:/inetpub/wwwroot/kayako/__apps/tickets/staff/class.View_Ticket.php:3101)
Undefined index: dateline (C:/inetpub/wwwroot/kayako/__apps/tickets/staff/class.View_Ticket.php:3103)
Below is the section of code it's referring too:
foreach ($_auditLogContainer as $_actionHash => $_hashContainer) {...
Views not showing assigned tickets
Undefined index: dateline (C:/inetpub/wwwroot/kayako/__apps/tickets/staff/class.View_Ticket.php:3101)
Undefined index: dateline (C:/inetpub/wwwroot/kayako/__apps/tickets/staff/class.View_Ticket.php:3103)
Below is the section of code it's referring too:
foreach ($_auditLogContainer as $_actionHash => $_hashContainer) {...
Views not showing assigned tickets