Hello,
We use our Kayako helpdesk to produce our billing and client invoices. We want to enforce that there MUST be a note provided for any time entry on the billing tab (we need it later for a description we display to the client...)
Does anyone know of a way to make the billing notes mandatory?
J.D.
We use our Kayako helpdesk to produce our billing and client invoices. We want to enforce that there MUST be a note provided for any time entry on the billing tab (we need it later for a description we display to the client...)
Does anyone know of a way to make the billing notes mandatory?
J.D.