Hello!
I average 20-30 new tickets a day but now we are no longer getting tickets to the main Customer Service inbox. I sent a test email from Kayako and it was delivered.
Any idea what could have happened and what I can try to resolve this. I know customers are sending emails to this email address.
Where'd they go?![:eek:]( "Eek! :eek:")
I average 20-30 new tickets a day but now we are no longer getting tickets to the main Customer Service inbox. I sent a test email from Kayako and it was delivered.
Any idea what could have happened and what I can try to resolve this. I know customers are sending emails to this email address.
Where'd they go?
