Emails for Reports and LiveChat Fail to Authenticate

I'm having an issue where I know my SMTP settings in Kayako work as I have tickets that are sending mail to customers for new tickets and well as updates. However, when I schedule a report to email to me or when Kayako attempts to send mail following a LiveChat we receive an authentication failure message (See Below). I set up the SMTP settings under Settings>Email and have tried it Non-SSL, SSL, and TLS. We are using Exchange 2013 if there are any known issues with that. Are there additional...

Emails for Reports and LiveChat Fail to Authenticate