So we have a self-hosted Kayako helpdesk. Our database is pretty good size, when dumped it's about 1.5GB. Recently, in the past few days, our helpdesk has started to lockup.
By lockup, I mean, it won't respond. Then we try to logout/login again and we are presented with a "Loading..." page and it just sits there.
We have found that restarting the mySQL server fixes this, for a while, and we can continue like normal.
We are hosting this helpdesk on a fairly high end box, with these specs:...
mySQL server locks up
By lockup, I mean, it won't respond. Then we try to logout/login again and we are presented with a "Loading..." page and it just sits there.
We have found that restarting the mySQL server fixes this, for a while, and we can continue like normal.
We are hosting this helpdesk on a fairly high end box, with these specs:...
mySQL server locks up