Privacy Policy on SubmitTicketForm
My SubmitTicketForm works as well. But now on submit it show error message like this : Privacy Policy Required How can I solve it. I do not know the field name for Privacy Policy. Any code examples? Suren
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Hello I notice in MySQL server log there are slow queries, like SELECT tickets.ticketid FROM swtickets AS tickets LEFT JOIN swticketlocks AS ticketlocks ON (tickets.ticketid = ticketlocks.ticketid)...
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Hello Kayako, We tried to disable the autoreply functionality for a specific usergroup. We confgured the following setting: Admin CP>Users>Manage User Groups>Select the required user...
View ArticleUpgrade from 4.70.0 to 4.76.1
Hello, We are trying to upgrade our ticket system from 4.70.0 to 4.76.1, however the upgrade file format is different and no longer includes the upload directory for manual upgrading... I'm guessing we...
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I am attempting to fix our helpdesk e-mail parsing as it stopped working several months ago. I have verified that I have the correct IMAP settings and have tested them through the Microsoft Remote...
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I have Samsung Galaxy S9 but recently I am getting Gmail error 007 while exporting files I have searched on the internet and got to know that this occurs due to the server issue but is there any...
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Hello friends and professors I need to synchronize whmcs with kayako I want to enter the kayako when my clients are on whmcs and they do not need to be logged in again and can log in with the same...
View ArticleReport on SLA Plan of Resolved Tickets
Is there a way to report on which SLA plan was originally on a Resolved Ticket? Each month I need to report on all my logged tickets, their associated SLA plan and then their response due date and...
View ArticleTicket count against Folder list in Staff CP
Hi all We are using Kayako 4.69.0 (self-hosted) and have upgraded our php version from 5.5.9 to 5.6 Everything seems OK but for one strange issue. On the Home Page of the Staff Panel there is a list of...
View ArticleDifferent logos for each department?
Hello - I would like to add different logos for each department, as each department corresponds to a specific product, with it's own entity. When a user wants to create a ticket for department A, they...
View ArticleWhat is Markup?
XML is known as markup language, which defines some types of rules that can be easily understood by human or machine to encode XML document. So here, whatever information is added to the XML document,...
View ArticleExporting tickets to CSV or other system
Hi There We have been using Kayako successfully for a while now but with the update to the new version, our heavily customised version will loose its customisations so I need to move to a new tool. We...
View ArticleRead xml using jquery
To read xml using jquery is easy, you may try to creating any html or aspx page or php page where you can use DOMParser and XMLHttpRequest object and read xml using jquery. I am adding one reference...
View ArticleUndefined index: Dear (./__swift/cache/e3c7e590a13393c4eb006096677e3d6e.php:14)
Hi All, I have just started a new position with a company and have been tasked with finding solutions to our Kayako helpdesk. I am new to this system and seek anyone who has an answer to the following....
View ArticleEmail confirmation
Hi, Apologies if this has been asked previously. I've noticed that the confirmation email recieved by our users does not alter according to the else/if rules we have setup in the...
View ArticleError Log
Hi Again, Assuming my screen shot is still legible, can someone tell me what the following errors relate to? I've got 25 pages of them and it only goes back 2 days! View attachment 5013
View Articleredirects 301
hello we have Knowledgebase on https://www.hyyat4host.net/Knowledgebase/List we want to redirects 301 to another place on https://www.hyyat.com/مركز-الشروحات/ is there any idea for the redirects
View ArticleAOL Mail Password Recovery +1-877-219-1215 AOL 24x7 Live Support
Get answers to your AOL Mail, login, Desktop, AOL app, password and subscription questions. Find the AOL mail Recovery, support options to contact customer care by email, chat, or phone number.
View ArticleHelp!? SEO: Duplicate Title Tags with Kayako
I have an issue with some duplicate Title tags in Kayako which may be affecting my SEO. For some reason its picking up the same page twice; via two different URLs. For example:...
View ArticleCreating a phpinfo() page
How to create a phpinfo page All versions of PHP come with a very simple and endlessly useful information function: PHP: phpinfo(); Calling this function inside a PHP page will list all of your PHP...
View ArticleGenerating a license key for new domain
We need to move our ticket site(running Kayako Suite ver 3.3) to a new domain. This will require us get a new license key for the Kayako Suite to work on the new domain. I am not able to login to...
View ArticleBulk email
How can I send bulk / mass emails to several email address within Kayako? Thanks
View ArticleReviews Cửa xoay 3 càng zkteco CPW-400BF - ZKTecovn
reviews về Cổng xoay 3 càng hà nội CPW-400BF Cửa xoay 3 chạc CPW-400BF là dòng sản phẩm của hãng CMOLO, đồ dùng là một trong những đồ dùng để điều hành và kiểm soát mọi người đi dạo chủ quyền trong số...
View ArticleIntroduce about HI-PE MULTI zone - ambulate THROUGH alloy rectifier
High Performance Walk-Through Multi-Zone Metal Detector ➤ dead-on police work of antimagnetic, non-magnetic and mixed-alloy 18-karat gold weapons ➤ altissimo able-bodiedism and Throughput ➤ Exceptional...
View ArticleReady Web Hosting Knowledge base Database?
Hello, Does anyone have, or know of a web hosting knowledgebase database that I can just upload to my server, and integrate into my supportsuite software? Thank you, Donny
View ArticleWhich hosting companies are reliable?
Hi there, I have been searching for a while for a good host, but there are so many these days it is hard to choose. At the end I found this http://webhosting-rated.com it is the best review
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(split) iPhone / mobile devices discussion
And building an iPhone app would encourge the behavour of buying pieces of junk.
View ArticleFatal Exception: java.lang.AssertionError
Hi All, I have the kayako messenger support tool integrated in our mobile application. I have been receiving this fatal error tru crashlytics report. cant seem to find a way to resolve this. Please...
View ArticleKayako HQ hacked?
I think the Kayako HQ offices are offline and likely hacked. The 888 number in the sales department signature line is under the control of a 3rd party scammer. The US 415 number is constant busy. I've...
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